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Business Analyst

Location:Indianapolis, IN
Exempt/Non-Exempt:Exempt
Benefits:Health/Dental, Vision,Critical Illness, Accident, Life, Disability, 401K with company match, Profit Sharing, Flexible Spending Accounts, Tuition Reimbursement, Bonus Program
Employment Type:Full Time
Description:

Heritage Environmental Services, the largest privately held environmental service business in the United States, is a leading provider of waste treatment and disposal for industrial and laboratory customers across the continental United States and into Canada.  The company has over 800 employees and is undergoing significant change to position the business for continued profitable and sustainable growth.  

Duties:


This position must have salesforce.com experience.

Duties Include:

  • Manage users, data, and security
  • CRM Administrator and Trainer Report Generation/Dashboard Creation
  • Report Generation/Dashboard Creation
  • Trains all users on existing and new applications
  • Coordinate integration and provide analytics on marketing automation and Email marketing systems: Hub Spot, Campaign Monitor
  • Support Teleprospecting Group (Lead list generation, campaign management and reporting, call report data and analytics)
  • Other Software Utilization: Google Analytics, SurveyGizmo, Maptitude
  • Marketing Research -- recurring and as needed
  • Collaborates in the development and implementation of external webinars and webcasts as well as internal

Education: Bachelor's Degree in IT or business


Experience: 3 + years work experiene


Knowledge and Abilities:

Proficiency in MS Office

Proficiency in CRM Software Administration (Salesforce.com)

Basic knowledge or ability to learn additional software including but not limited to Maptitude and Survey Gizmo

Strong knowledge of marketing concepts including market research, competitive positioning, brand management, product messaging, lead generation, educational programs, training, etc.

Qualifications:

Education: Bachelor's Degree in IT or business


Experience: 3 + years work experiene


Knowledge and Abilities:

Proficiency in MS Office

Proficiency in CRM Software Administration (Salesforce.com)

Basic knowledge or ability to learn additional software including but not limited to Maptitude and Survey Gizmo

Strong knowledge of marketing concepts including market research, competitive positioning, brand management, product messaging, lead generation, educational programs, training, etc.



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